Shipping policy

Effective Date: 30/04/2026

Thank you for shopping with thexavi.in. This Shipping Policy explains how we handle order processing, shipping, and delivery to ensure a smooth and transparent experience.

1. Shipping Methods

We offer the following shipping options:

Standard Shipping
Express Shipping (if available)
Same-Day / Next-Day Delivery (if applicable and based on location)

Shipping options available to you will be displayed at checkout.

2. Order Processing Time

Orders are processed on business days only (excluding weekends and public holidays).
Orders placed after cut-off times may be processed the next business day.

You will receive a confirmation email once your order has been successfully placed.

3. Delivery Timeframes

Estimated delivery times depend on your location and selected shipping method:

Standard Shipping: [5-7 BUSINESS DAYS]
Express Shipping: [7–10 BUSINESS DAYS]
Same-Day / Next-Day Delivery: [1 BUSINESS DAY / SAME DAY]

Please note that delivery timelines are estimates and not guaranteed.

4. Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.
Standard shipping cost: [SHIPPING COST] (if applicable)
Free shipping may be offered on orders above 500 (if applicable)

All applicable shipping fees will be clearly displayed before you complete your purchase.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email at [EMAIL ADDRESS].
You can use this tracking number to monitor your shipment status through our courier partner’s website.

If you do not receive tracking details within [2 BUSINESS DAYS], please contact us.

6. Delivery Issues and Delays

While we strive to deliver your order on time, delays may occur due to:

High order volumes
Weather conditions
Courier or logistics disruptions
Incorrect or incomplete shipping address

In such cases:

We will do our best to keep you informed.
thexavi.in is not liable for delays caused by third-party courier services.
If your package is lost or significantly delayed, please contact us at thexavi.in@gmail.com for assistance.

7. Failed Deliveries

If delivery fails due to incorrect address or unavailability of the recipient, the package may be returned to us.
Additional shipping charges may apply for re-delivery.

8. International Shipping (If Applicable)

We offer international shipping to selected countries.
Delivery timelines for international orders: [15-30 BUSINESS DAYS].
International shipping charges: [SHIPPING COST OR CALCULATED AT CHECKOUT].

Please note:

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
We are not responsible for delays caused by customs clearance processes.