Privacy policy

Effective Date: 30/04/2026

Welcome to thexavi.in(“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in compliance with applicable Indian laws, including the Information Technology Act, 2000 and relevant rules.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you use our website or make a purchase, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Device information

  • Pages visited and time spent on the website

c. Transaction Information

  • Order details

  • Purchase history

  • Payment status

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling your orders

  • Managing payments and transactions

  • Communicating order updates and customer support

  • Sending promotional emails (only if you opt-in)

  • Improving our website, services, and user experience

  • Detecting and preventing fraud or unauthorized activity

  • Complying with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience

  • Remember your preferences and login sessions

  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings, but doing so may affect certain features of the website.

4. Third-Party Services

We may share your information with trusted third-party service providers to operate our business effectively, such as:

  • Payment gateways

  • Shipping and logistics partners

  • Marketing and analytics providers

These third parties are obligated to protect your information and use it only for the services they provide.

We are not responsible for the privacy practices of third-party websites or services linked on our platform.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption

  • Restricted access to sensitive data

  • Regular monitoring for vulnerabilities

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, regulatory, or tax requirements

  • Resolve disputes and enforce agreements

7. Customer Rights

As a user, you have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your data

  • Request deletion of your personal data (subject to legal obligations)

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at thexavi.in@gmail.com.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

thexavi.in
Email: thexavi.in@gmail.com
Address: Shastrinagar kadma Jamshedpur 831005, Jharkhand.